Thank you for shopping with Epic Gear. It is important that you are pleased with your merchandise you have selected. Should you have any exchange or return needs, please do the following:
New condition and not decorated merchandise can be exchanged or returned within 30 days. Please fill out exchange & return form included in your shipment indicating your preferences.
Merchandise must be shipped via a traceable method (USPS, UPS, FedEx) to:
Epic Gear- Attn: Returns
6679 Santa Barbara Rd. Suite C
Elkridge, MD 21075
- Body basics & fundamentals and bows cannot be returned, due to health reasons, unless defective.
- Custom made or custom decorated merchandise is not returnable unless defective.
- Worn/used, stained merchandise is not returnable unless defective.
- Original shipping fees are not returnable.
- Return shipping fees are not returnable.
- Please allow one week to process the exchange or return.
- If a debit and credit card was used, refunds will be credited to the original card used.
- If a check was used, refunds will be returned via a check.
- If a school purchase order was used, refunds will be credit back to the school’s account/purchase order used.